i_Nova VoiceWe didn't study customer service, we lived it.
We didn't study customer service, we lived it.
Then we built Voice AI.
i_Nova Voice is our conversational AI product — voice agents that understand natural speech and automate customer calls end to end. Seamless integrations. Automated workflows. Real impact, proven across e-commerce, travel, and beyond.
Our EdgeSelf-HealingFull Duplex Model
Built For Industries That Matter Most
Purpose-built for e-commerce, education, travel, insurance, and banking — where deep focus beats one-size-fits-all.
Automation that runs the workflow. A team that makes sure it delivers real value, not just replaces a person.
E-commerce
Education
Travel
Insurance
Banking
Key Features
Natural Conversations
- Human-like voice interactions
- Context-aware, dynamic responses
- Handles interruptions and multi-turn conversations
- Multilingual Support
Seamless Integrations
- CRM, Telephony, ERP, Ticketing Systems
- APIs and Webhooks
- Knowledge Base connectivity
Smart Human Handoff
- Seamless transfer to live agents
- Full conversation context passed instantly
Real-Time Analytics
- Live dashboards
- Conversation summaries
- Actionable insights for every conversation
- Performance insights
Intelligent Automation
- Inbound & Outbound Calls
- Appointment Scheduling
- Lead Qualification
- Collections & Payment Reminders
- Customer Verification
- Surveys & Feedback
Plugs Into Your Stack
Pre-built connectors across telephony, CRM and the core systems your business runs on.
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Pre-Built Telephony
AvayaGenesysNICETelnyxTwilio
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CRM Integrations
Microsoft DynamicsMondaySalesforceZendeskZoho
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Integrate Core Systems
Travel & Hospitality
Booking Systems
GDS
Reservation Systems
E-com / Retail
Order Management
Shopify eCommerce
WooCommerce
Insurance & Banks
Core Banking
Policy Admin Systems
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